Privacy Policy by Air Cooling Sydney in 2025

Effective Date: 5 August 2025

Air Cooling (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website https://aircooling.com.au or engage with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information – Name, email address, phone number, and address when you submit an enquiry or request a quote.

  • Technical Information – IP address, browser type, device type, operating system, and browsing activity.

  • Cookies & Tracking Data – To improve site performance and user experience.

  • Uploaded Media – If you upload images, please remove any embedded location data (EXIF GPS) to protect your privacy.

2. How We Use Your Information

We may use your information to:

  • Respond to your enquiries and provide services.

  • Send updates, quotes, or promotional material (only if you’ve opted in).

  • Improve our website’s functionality and user experience.

  • Comply with legal obligations.

3. Cookies

We use cookies to:

  • Save your preferences and login details for convenience.

  • Analyse site traffic and performance through tools such as Google Analytics.

You can choose to disable cookies in your browser settings; however, this may affect site functionality.

4. Sharing Your Information

We do not sell or rent your personal information. We may share data only:

  • With trusted third-party service providers (e.g., hosting, analytics, payment processors) for the purpose of operating our business.

  • When required by law or to protect our rights.

5. Embedded Content

Articles or pages on our site may include embedded content (videos, images, articles, etc.) from other websites. These third-party sites may collect data about you, use cookies, and monitor your interaction with their content.

6. Data Retention

We retain your personal information only for as long as necessary:

  • Enquiry forms and quotes: up to 2 years.

  • Website comments: indefinitely unless deleted by you.

  • Google Analytics data: retained per Google’s standard policy.

7. Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent for marketing at any time.

8. Data Security

We take reasonable technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

9. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy request, please contact us at:

Air Cooling Sydney

Phone: 0493 309 311
Email: info@aircooling.com.au
Website: https://aircooling.com.au

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